Quality - the black hole?
Three reasons hospitals resist investing in quality
I read the article on the Healthmark Newsletter. It was well explained by the cost structure of hospitals, reimbursement and return on investment.
However it is strange that in the industry strong quality management is regarded as an activity to reduce cost. You would expect a pressure on quality in hospitals simply for ethical reasons. Potentially it is just a lack of understanding.
Source: Quality Digest: Three reasons why hospitals resist to invest in quality